Terms of Service
Last updated: April 18, 2026
Welcome to Barley Bites. By accessing our website and placing orders, you agree to these Terms of Service. Please read them carefully.
1. General
These terms govern your use of the Barley Bites website (barleybites.ca) and all products and services offered. We reserve the right to update these terms at any time.
2. Products
All Barley Bites products are pet treats made from hydroponically grown barley grass. While we strive for accuracy in product descriptions and images, slight variations may occur. Our products are intended for animal consumption only — dogs and horses as indicated.
3. Orders & Pricing
- All prices are displayed in Canadian Dollars (CAD) and include applicable taxes at checkout.
- We reserve the right to refuse or cancel any order for any reason.
- Prices are subject to change without notice.
- Promotional discounts cannot be combined unless explicitly stated.
4. Accounts
You are responsible for maintaining the confidentiality of your account credentials. You agree to provide accurate, current information and to notify us of any unauthorized use of your account.
5. Payment
We accept major credit cards and PayPal. Payment is processed securely at the time of order. You represent that you are authorized to use the payment method provided.
6. Shipping
We ship across Canada. Shipping times and costs are estimated and may vary. See our Shipping Policy for full details. Orders over $50 CAD qualify for free standard shipping.
7. Returns & Refunds
We want you and your pet to be happy! See our Returns Policy for information on returns, exchanges, and refunds.
8. Intellectual Property
All content on this website — including text, images, logos, and design — is the property of Barley Bites and protected by Canadian copyright law. You may not reproduce, distribute, or use our content without written permission.
9. Limitation of Liability
Barley Bites is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the amount paid for the product in question.
10. Governing Law
These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.
11. Contact
Questions about these Terms? Contact us at hello@barleybites.ca or visit our contact page.